Our experienced staff analyzes each cargo claim and in conjunction with the carrier, implements subsequent handling and disposition.

CSI coordinates with the claims adjuster to determine the resolution of each claim through negotiation, mitigation, payment, and/or salvage. If as requested by the carrier, CSI performs claim negotiations with third party cargo claims recovery; we preserve the confidentiality of individual carrier claims through proprietary servicing software that is password protected.

By their very nature, loss events are unexpected. After a loss, measures need to be taken to preserve and optimize the salvageable stock value while minimizing business interruption. Decisions made to preserve and protect the stock immediately following a loss will directly affect the asset’s final disposition and amount of the salvage return.

CSI will produce the largest returns on salvage from claims while also reduce costly and time-consuming challenges. CSI can improve claims recovery by eliminating or minimizing costly expenses such as debris removal, transportation and storage, and by the immediate disposition or sale of the salvage.

Adjusters and surveyors leverage our broad product expertise and salvor services to resolve claiWms in a way that best balances speed, cost and recovery.

The condition of the goods range from “used” to “excess”: that may have never been put into production. Manufactures discontinue product lines; many of these products are close dated or considered seconds for remedial imperfections in the products appearance.

CSI will compose the listings, showing the item in its best light to maximize response. We will provide detailed information to the buyers to reduce the need to arrange for inspections.

We monitor the sale activity to insure that enough buyers are participating to produce a robust auction; additional buyers are contacted to encourage competitive bidding.

Our salvage recovery experts have industry expertise and specialize in: Heavy equipment, transportation, retail, aviation, steel and food.

Vertical Market Makers are the primary contacts for the live auctions and are responsible for generating demand and creating a market for the product. They have the knowledge and experience to answer industry-specific buyer’s questions and coordinate inspections for interested buyers. At the end of the auction, our representative brings the seller and the buyer together and facilitates the closing of the sale. Surplus and overstock items many times are in new or nearly new condition. Liquidation of capital assets by large corporations are also considered surplus.